Terms and Conditions

1. Detailed description of goods and/or services
Keys at Cost is a business in the Electronics industry that sells digital software keys to the public .

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 business hours and delivered digitally via email. Where applicable, delivery will be confirmed by way of Courier.

3. Export restriction 
The offering on this website is available to South African clients only.

4. Return and Refunds policy
Due to the nature of software keys, Keys at Cost has a no refund policy on software keys. In the unlikely event that a software key will not activate, Keys at Cost will provide a replacement key (managers discretion).

5. Customer Privacy policy
Keys at Cost shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via bank transfer into the Keys at Cost bank account, the details of which will be provided on request.

7. Card acquiring and security – Currently not available
Credit cards and Debit cards currently not accepted

8. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

9. Responsibility
Keys at Cost takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

10. Country of domicile
This website is governed by the laws of South Africa and Keys at Cost chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. (Contact for address, removed for security reasons); [email protected]

12. Variation
Keys at Cost may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Keys at Cost which is based in South Africa.

Company Physical Address: Fourways, Sandton, Johannesburg (Contact for address) Removed for security reasons

Email: [email protected]

Telephone: +27 82 215 6533